Table one shows new and return outpatient face to face appointments by NHS Board of Treatment between 2 March 2020 to 27 December 2020 NHS Board of Treatment Time Period (2020) 2 Mar- 29 Mar 30 Mar- 26 Apr 27 Apr- 31 May 1 Jun- 28 Jun 29Jun– 26 Jul 27 Jul– 30 Aug 31 Aug - 27 Sep 28 Sep -1 Nov 2 Nov – 29 Nov 30 Nov- 27 Dec National Facility NHS Louisa Jordan 0 0 0 0 108 399 572 805 1,106 945 National Waiting Times Centre 1,308 326 583 377 454 823 1,099 1,823 1,872 2,001 NHS Ayrshire & Arran 16,637 4,165 5,766 5,029 5,646 8,864 8,282 11,844 10,336 10,411 NHS Borders 6,479 1,858 3,488 3,503 3,671 5,300 4,742 5,873 4,910 4,666 NHS Dumfries & Galloway 7,305 2,096 2,784 2,532 3,105 5,225 5,052 6,255 5,503 5,285 NHS Fife 21,301 5,586 8,581 8,011 9,759 14,580 14,434 18,852 17,025 16,124 NHS Forth Valley 15,893 7,632 12,219 11,361 11,089 13,611 12,696 15,228 12,883 11,843 NHS Grampian 20,611 4,918 5,294 5,122 6,325 12,865 11,387 13,662 13,089 12,412 NHS Greater Glasgow & Clyde 73,378 28,703 41,693 43,658 41,882 59,045 55,234 64,941 59,851 56,668 NHS Highland 10,490 2,653 3,976 3,706 4,499 6,873 6,651 8,832 8,236 8,010 NHS Lanarkshire 23,286 8,187 12,725 14,042 12,814 18,520 16,207 21,114 18,666 18,263 NHS Lothian 45,675 23,217 32,796 28,642 26,889 37,537 34,308 44,658 39,281 35,816 NHS Orkney 750 189 342 267 236 452 393 579 434 487 NHS Shetland 678 231 322 423 490 691 779 964 877 767 NHS Tayside 23,482 5,454 6,088 5,807 5,820 8,339 9,441 12,697 12,799 12,337 NHS Western Isles 1,222 167 307 440 543 922 850 1,051 948 789 Non-NHS Provider 222 51 129 288 194 214 224 132 115 70 Other 854 1,685 3,753 4,444 4,877 6,130 5,216 5,340 4,400 3,595 Table two shows new and return outpatient telephone appointments by NHS Board of Treatment between 2 March 2020 to 27 December 2020 NHS Board of Treatment Time Period (2020) 2 Mar- 29 Mar 30 Mar- 26 Apr 27 Apr- 31 May 1 Jun- 28 Jun 29Jun– 26 Jul 27 Jul– 30 Aug 31 Aug - 27 Sep 28 Sep -1 Nov 2 Nov – 29 Nov 30 Nov- 27 Dec NHS Ayrshire & Arran 604 2,363 4,809 6,200 5,151 6,546 5,113 5,468 5,245 4,555 NHS Borders 433 1,478 2,627 2,334 1,748 1,715 1,412 1,698 1,491 1,376 NHS Dumfries & Galloway 362 844 2,116 1,498 1,508 1,255 826 1,268 1,130 1,043 NHS Fife 797 2,653 4,534 3,681 3,423 3,807 3,082 3,276 3,027 2,674 NHS Forth Valley 0 0 25 1,082 2,360 4,082 4,197 4,967 4,600 4,190 NHS Grampian 423 3,117 8,674 7,326 6,025 4,231 4,904 5,925 5,482 5,787 NHS Greater Glasgow & Clyde 509 3,079 6,520 7,510 6,514 11,336 10,854 12,651 11,604 11,200 NHS Highland 767 2,944 5,868 4,603 3,583 4,182 3,245 3,498 3,241 2,982 NHS Lanarkshire 211 1,150 2,334 1,894 2,750 3,533 3,616 4,779 5,130 5,262 NHS Lothian 15 20 2,576 3,958 5,073 6,982 5,294 6,123 5,770 5,801 NHS Orkney 0 54 152 50 97 5 15 64 72 5 NHS Shetland 10 0 5 5 34 16 15 20 29 32 NHS Tayside 270 3,276 8,468 8,012 7,100 8,350 6,982 7,257 6,717 5,944 NHS Western Isles 37 66 284 172 145 190 106 178 98 92 Non-NHS Provider 15 31 25 41 55 25 10 20 10 5 Other 379 1,243 1,591 1,198 1,095 1,193 836 1,097 970 853 Table three shows new and return outpatient video link appointments by NHS Board of Treatment between 2 March 2020 to 27 December 2020 NHS Board of Treatment Time Period (2020) 2 Mar- 29 Mar 30 Mar- 26 Apr 27 Apr- 31 May 1 Jun- 28 Jun 29Jun– 26 Jul 27 Jul– 30 Aug 31 Aug - 27 Sep 28 Sep -1 Nov 2 Nov – 29 Nov 30 Nov- 27 Dec NHS Ayrshire & Arran 0 0 5 44 105 199 149 159 156 114 NHS Borders 0 0 5 161 361 332 242 337 311 237 NHS Dumfries & Galloway 13 134 869 797 748 790 467 694 693 570 NHS Fife 550 476 1,340 1,653 1,844 2,229 1,990 2,070 2,021 1,678 NHS Forth Valley 0 0 0 380 467 741 758 863 927 817 NHS Grampian 314 890 2,149 2,286 2,235 2,648 2,369 2,702 2,413 2,356 NHS Greater Glasgow & Clyde 501 297 1,388 1,990 2,118 3,277 3,203 3,450 3,419 2,975 NHS Highland 201 460 1,258 1,584 1,701 1,955 1,722 2,024 1,876 1,668 NHS Lanarkshire 0 80 368 483 658 751 939 975 1,013 915 NHS Lothian 0 36 454 958 732 906 751 990 764 587 NHS Orkney 0 10 0 0 10 10 29 20 90 23 NHS Shetland 0 33 70 53 108 52 25 71 36 106 NHS Tayside 30 241 731 1,061 1,112 1,523 1,677 1,916 2,011 1,655 NHS Western Isles 72 59 165 179 164 107 72 96 74 30 Non-NHS Provider 0 0 0 10 5 5 0 5 0 0 Other 5 0 0 0 0 0 10 10 20 10 S6W...