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Questions and Answers Date answered: 28 July 2022

S6W-09553

Complaint Categories 01-30 Jun 2022 Train Service Performance 343 Policy And Product 259 Staff 210 Capacity 171 Timetable 132 1st Class 113 Environment 57 Ticket Buying Facilities 28 Information Provision 23 Rail Replacement 23 Promotions 21 Station Facilities 21 Assisted Travel 18 Customer Provisions 17 Safety & Security 16 Smartcard 14 Contact Centre 11 Cycles 10 Double Debit 6 Total 1493 S6W...
Questions and Answers Date answered: 28 July 2022

S6W-09452

Complaint Categories 1 – 31 May 2022 Train Service Performance 587 Policy And Product 324 Timetable 270 Staff 243 1 st Class 130 Capacity 128 Environment 46 Ticket Buying Facilities 37 Promotions 34 Information Provision 33 Customer Provisions 32 Rail Replacement 32 Safety & Security 26 Assisted Travel 25 Station Facilities 19 Cycles 17 Smartcard 9 Double Debit 8 Contact Centre 6 Total 2,006 S6W...
Questions and Answers Date answered: 27 July 2022

S6W-09628

The following schemes also provide support to households, businesses and other eligible organisations for retrofitting, though not exclusively:Warmer Homes Scotland – more than £176 million has been invested through the scheme since its launch in September 2015 helping over 27,000 households throughout Scotland.Area Based Schemes – up until the end of the 2020-2021 programme, £400 million has been invested delivering 110,000 measures to homes since 2013.Home Energy Scotland loans and cashback – since 2017, the scheme has issued 6808 loans, valued at over £37 million, and 4097 cashback offers, valued at over £11 million, to existing homes.SME loans and cashback – since 2008, the scheme has paid close to £40 million in loans and cashback, funding more than 1627 projects.Social Housing Net Zero Heat Fund – since August 2020, the fund has committed over £14 million to the retrofit of 1800 social homes across Scotland.Low Carbon Infrastructure Transition Programme – this programme has provided grant support for the retrofitting of over 1000 homes to decarbonise their energy consumption. S6W...
Questions and Answers Date answered: 27 July 2022

S6W-09537

Considering the findings of the report, the Scottish Government will continue to work with COSLA and other stakeholders to help local authorities maintain appropriate workforce levels. S6W-09537
Questions and Answers Date answered: 25 July 2022

S6W-09789

This Forum includes representation from minority ethnic groups. S6W-09789
Questions and Answers Date answered: 21 July 2022

S6W-09786

A new Faith and Belief Engagement Strategy is currently being developed to foster deeper understanding between government and faith and belief communities, which will empower faith and belief communities to be active partners in Covid recovery. S6W-09786
Questions and Answers Date answered: 21 July 2022

S6W-09438

We will begin by focusing on measures to divert the highest carbon-emitting materials from incineration, such as plastics. S6W-09438
Questions and Answers Date answered: 19 July 2022

S6W-09617

Data relating to the Kickstart Scheme is collated by the UK Government and is not currently shared with the Scottish Government. S6W-09617
Questions and Answers Date answered: 19 July 2022

S6W-09665

This process has not yet commenced for 2021-22, so the Scottish Government does not currently hold the data requested. 1 Justice Analytical Services Safer Communities and Justice Statistics Monthly Report, https://www.gov.scot/collections/crime-and-justice-statistics/ #justiceanalyticalservicessafercommunitiesandjusticestatisticsmonthlyreport 2 Justice Analytical Services Scottish Prison Population statistics https://www.gov.scot/collections/scottish-prison-population-statistics/ S6W...
Questions and Answers Date answered: 19 July 2022

S6W-09636

The Working Group is expected to report its findings to the Lady Dorrian Review Governance Group in Autumn 2022. S6W-09636

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