Chamber and committees

A local authority is required to model projected impacts to local recycling rates of their project during the Recycling Improvement Fund application process.

Projected impacts are then reviewed by technical experts and contribute to an estimate of the total impact of all Recycling Improvement Fund projects on Scotland’s national household recycling rate.

The projected increase to the national household recycling rate from current projects is 2.5 percentage points, subsequent to the conclusion of the Fund in 2026.

IT system faults are unplanned events of a technical nature that result in an IT system that is required to operate the public charging network becoming inoperable or unable to work as intended. Downtime is a period of time when an affected IT system is inoperable or working sub-optimally due to a fault. This does not include planned downtime, for example, as part of routine systems maintenance.

IT system downtime does not necessarily mean that the charging infrastructure itself was affected or that drivers could not get the charge they needed. Most IT system faults that arise on the Charge Place Scotland network are resolved quickly and do not impact the majority of users.

Total Percentage ‘IT systems’ downtime:

• 2022: 3.5 hrs – 0.04% downtime = 99.96% uptime
• 2023: 13 hrs – 0.15% downtime = 99.85% uptime
• 2024: 53 hrs – 0.6% downtime = 99.4% uptime

Breakdown of ‘IT system’ faults over last 3 years:

• 2 December 2021 Downtime: 1 hour

Systems affected: Third party SIM card supplier’s system – A data centre shut down for maintenance. This caused the system to go down for 1 hour but the system defaulted to ‘any card’ mode which allowed drivers to continue using the network with minimal impact.

• 26 January 2022 Downtime: unavailable

Systems affected: Network wide outage caused by load balancing issues. Resulted in temporary communication issues between the network and the back office. Drivers still able to charge throughout this event.

• 13 May 2022 Downtime: Unavailable, but noted that fault arose on a Friday and was fully resolved by the Monday.

Systems affected: CPS website map. Status pins freezing and not updating.

• 26 May 2022 Downtime: unavailable

Systems affected: reoccurrence of map app issue noted above

• 8 June 2022 Downtime: 1 day

Systems affected: Third party SIM card supplier’s system – data centre shut down for maintenance as before (Dec 2021).

• 1 and 2 August 2022 Downtime: Below 1 hour

Systems affected : Third party data centre issue caused back office and website interruptions around 11pm. The issue originating at a data centre in London and impacted multiple customers across the whole sector, not just CPS.

• 18 September 2022 Downtime: 4 hours

Systems affected: eConnect issue – some drivers unable to start a charge with RFID cards. However, other access methods remained available to start/stop charges, such as the mobile app, webpay and contactless pay.

• 1 December 2022 Downtime : 2 hours 25 minutes

Systems affected: network issue resulting in the loss of RFID authentication for some drivers. However, other access methods remained available to start/stop charges, such as the mobile app, webpay and contactless pay.

• 14 December 2022 Downtime: 1 hour

Systems affected: DNS Certificate not approved – affected access to web application and driver accounts. Fixed by renewing certificates.

• 20 January 2023 Downtime: 4 hours

Systems affected: Network connectivity – Third party SIM card issue which affected multiple businesses/services not just the CPS network.

• 18 February 2023 Downtime: 07:13 – 09:15 – 2 hours

Systems affected: Live map/website certification affecting access.

Did not impact the network access in any way.

• 14 July 2023 Downtime: 6 hours 32 minutes

Systems affected: Software vulnerability resulting in the website being taken down until resolved. Network still fully functioned, no impact on driver experience.

• 26 September 2023 Downtime: 1 hour

Systems affected: Password reset for drivers on Econnect system. This resulted in high demand for access to the website. Development team placed the CPS website into ‘maintenance mode’ to allow them to investigate and implement a fix for the performance issue. No impact on charging sessions or connectivity between CPS & charge points

• 2 March 2024 to 12 March 2024 Downtime: Unavailable

Systems affected: webpage error relating to Google Maps. CPS live map not allowing a search of charge points to take place.

• 9 April 2024 – 14 April 2024 Downtime: Unavailable

Systems affected: Server error caused by too many drivers logging into their account simultaneously to effect a change. Caused the server to run slowly or show an error message. Did not impact network utilisation using any method of starting a charge.

• 3 May 2024 Downtime: Unavailable

Systems affected: Customer billing system. Did not result in ‘downtime’, some customers issued invoices with errors due to systems fault.

• 8 May 2024 Downtime: 9 hours 14 minutes

Systems affected: Outage at a third party data centre. Temporarily affected information stored in the CPS customer database. Did not affect the operation of the charge point infrastructure itself and it did not prevent users from accessing the network using either their RFID or other payment methods.

• 26 June 2024 Downtime: 2– 3 hours

Systems affected: Third party SIM card supplier’s system. Some drivers had issues starting and stopping sessions via the mobile app, although other access methods continued to work as normal.

• 30 June 2024 Downtime: Unavailable

Systems affected: Econnect. Some drivers unable to access their online account but this would not stop them from starting or stopping a charge session via the app or RFID card.

• 12 July 2024 Downtime: 13 hours

Systems affected: Third party supplier server outage. Some drivers unable to start/stop a charge using the mobile app. Affected some RFIDs. Those drivers continued to access via webpay, contactless (where available) and by remote starts by the contact centre. Minimal impact on drivers ability to get a charge.

• 22 July 2024 Downtime: 15 minutes

Systems affected. Telephony. CPS staff unable to answer calls.

This did not impact the network utilisation using any method of starting a charge.

• 10 & 11 August 2024 Downtime : 28 hours

Systems affected: network wide performance issue with intra-system communications dropping out unexpectedly, resulting in back office systems working at a reduced capacity.

On Monday 4 November 2024 I announced that, through a combination of public and increasing private sector investment, Scotland has achieved its target of 6,000 publicly available EV charge points two years ahead of its 2026 target and this was achieved through a combination of public sector and growing private sector investment. Charge point data provider ZapMap reports Scotland had 6,030 public charge points as of 31 October.

The amount of Scottish Government funding which has been awarded and drawn down by recipients to support investment in public EV charging in the last five years is noted in the following table, from financial year 2019-2020.

As I set out in response to S6W-30360 we are providing a range of support and funding to work that aims to promote red squirrel populations. Alongside the support detailed in my previous answer, we have also recently awarded the Eastern Lowlands Red Squirrel Group a development grant of £59,500 through the Scottish Government Nature Restoration Fund. The funding will be used to create a conservation strategy dedicated to protecting and restoring the red squirrel population across the eastern lowlands.

The grant will support a year-long initiative to get a better understanding of population sizes of both red and grey squirrels across Fife, Kinross and Clackmannan-shire, and identify key challenges and opportunities for safeguarding Scotland's beloved native red squirrels in the face of growing environmental pressures.

The Scottish Government processed payment of £5.7 million (90%) to Angus Council on 10 April this year based on the interim Bellwin claim provided by the council. Following certification of the final claim and the supporting evidence provided, the balance will be paid to Angus Council week commencing 11 November.

All electric vehicles disposed from the fleet have been sold through motor auctions.

We first purchased electric vehicles in 1999 however records are no longer held.

A breakdown of expenditure on new electric vehicles and income received from sale through motor auctions from 2010 are provided in the following table.

Although SEPA official statistics for 2023 show that Scotland’s household recycling rate increased slightly to 43.5%, we know that there is more to do to accelerate progress to meet our circular economy aims.

The Scottish Government’s Recycling Improvement Fund has now awarded over £63 million to 25 local authorities to increase the quantity and quality of recycling across Scotland and we expect to see those projects deliver significant results locally in the coming years.

We are also in the early stages of the co-design of the new Household Recycling Code of Practice. This will deliver new statutory recycling standards and more consistent and easy to use services for households across Scotland. The co-design will enable national and local government to identify if additional resources are needed to achieve our ambitions to drive up reuse and recycling rates.

The Scottish Government welcomes the news that recently released statistics from SEPA show that in 2023 both the amount of household waste generated, and the carbon impact of Scotland’s household waste, were at their lowest levels since records began in 2011.

The small increase in the household recycling rate of 0.15% to 43.5% in 2023 shows there is work to do to increase recycling and to support our sustainable resource and climate goals. This is why our Circular Economy (Scotland) Act 2024 and draft Circular Economy and Waste Route Map set out numerous measures to increase Scotland's reuse and recycling rates.

We can only provide information relating to the Scottish Government funded ChargePlace Scotland (CPS) public electric vehicle (EV) charging network. The commercial sector does not make their own charge point fault information readily available to third parties.

Overall reliability across the CPS network is typically very good with charge points being available for use 95% to 97% on average each month. Most faults on the CPS network are short-lived in nature and in the majority of cases require no physical intervention. Typically around 90% of faults are resolved within 48 hrs with the ChargePlace Scotland helpdesk remedying most faults remotely.

Please note, ‘faults’ cover many different scenarios and do not necessarily relate to issues that affect the operation of the charging infrastructure itself, for example, it could relate to lighting at the site. Some faults may be reported by more than one member of the public and therefore each recorded fault is not necessarily a unique instance. The following table shows the total number of ‘faults’ logged by members of the public.

CPS have published a Network Performance page on the CPS website Network Performance – Charge Place Scotland which provides a breakdown of ‘fault tickets’ by local authority from November 2022 onwards. Information prior to November 2022 has not been published on the website but is detailed in the following table.

A breakdown of the Scottish Government fleet (including pool, Government Car Service and Transport Scotland) over the last 5 years is provided in the following table.