- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how much compensation was paid to patients or their families as a result of inadequate levels of NHS patient care in each year since 2000, broken down by NHS board.
Answer
The following table givesdetails of claims paid by NHSScotland, by financial year. It is not howeverpossible to distinguish between payments for clinical and non-clinical claims.Non-clinical claims against the NHS include claims under, for example,employer’s liability, industrial injury, employment law and third partyliability.
NHS Board | 2001-02 (£) | 2002-03 (£) | 2003-04 (£) | 2004-05 (£) | 2005-06 (£) |
Argyll and Clyde | 265,519 | 2,558,831 | 270,041 | 1,219,640 | 1,019,142 |
Ayrshire and Arran | 828,865 | 671,398 | 230,560 | 234,702 | 152,750 |
Borders | 5,000 | 20,111 | 13,650 | 157,580 | 85,500 |
Dumfries and Galloway | 701,116 | 362,018 | 219,096 | 65,927 | 198,171 |
Fife | 51,693 | 125,346 | 492,449 | 320,806 | 106,000 |
Forth Valley | 292,525 | 112,954 | 2,518,400 | 553,359 | 288,023 |
Grampian | 175,375 | 77,250 | 199,313 | 912,877 | 413,810 |
Greater Glasgow | 2,894,856 | 2,078,799 | 1,419,508 | 1,441,834 | 2,737,011 |
Highland | 220,276 | 197,581 | 1,324,739 | 159,490 | 1,798,121 |
Lanarkshire | 51,480 | 406,282 | 569,846 | 275,250 | 197,500 |
Lothian | 815,557 | 1,933,644 | 879,506 | 437,323 | 182,931 |
Orkney | 5,500 | 0 | 0 | 29,120 | 6,332 |
Shetland | 7,700 | 78,345 | 10,200 | 2,000 | 0 |
Tayside | 138,353 | 98,150 | 105,163 | 2,460,004 | 603,380 |
Western Isles | 5,500 | 0 | 0 | 1,500 | 0 |
State Hospitals | 0 | 0 | 0 | 0 | 0 |
Common Services Agency | 0 | 0 | 55,000 | 49,000 | 40,000 |
Scottish Ambulance Service | 3,000 | 0 | 0 | 0 | 0 |
Totals | 6,462,315 | 8,720,709 | 8,307,471 | 8,320,412 | 7,810,671 |
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many patients were recorded as having fallen from hospital beds in each year since 2000, also broken down by NHS board.
Answer
We would expect all hospitalsto record falls suffered by any patient, but information to the level of detailsought is not held centrally.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many patients over the age of 75 and admitted to an acute hospital were recorded as sustaining an injury during their stay in hospital in each year since 2000, broken down by NHS board.
Answer
We would expect allhospitals to record any injury suffered by any patient, but information to thelevel of detail sought is not held centrally.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many complaints to NHS boards related to inadequate levels of patient care resulted in patients or their families taking legal action against the NHS in each year since 2000, broken down by NHS board.
Answer
Full information to thelevel of detail sought is not held centrally. The following table givesinformation on the numbers of new cases where legal action alleging clinicalnegligence has been taken over the whole of Scotland. A breakdown by NHS boardwould not be appropriate, since in the case of smaller boards it might enableindividual cases to be identified.
Year | Number of Complaints |
2000 | 477 |
2001 | 465 |
2002 | 507 |
2003 | 460 |
2004 | 454 |
2005 | 400 |
2006 | 465 |
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive what the average response time was to formal complaints made to an NHS board by patients or their families in each year since 2000, broken down by NHS board.
Answer
The following table shows themedian time (working days) to deal with complaints broken down by NHS board andfinancial year. Information broken down by calendar year is not available. All available statistical information on complaints madeagainst Hospital and Community Services is published annually and can be found at
http://www.isdscotland.org/isd/4362.html. NHS Board | 2000-01 | 2001-02 | 2002-03 | 2003-04 | 2004-05 | 2005-06 |
Argyll and Clyde | 15 | 19 | 19 | 15 | 28 | 32 |
Ayrshire and Arran | 18 | 18 | 19 | 19 | 16 | 19 |
Borders | 18 | 19 | 20 | 20 | 18 | 13 |
Dumfries and Galloway | 15 | 13 | 18 | 9 | 15 | 20 |
Fife | 19 | 20 | 20 | 24 | 20 | 19 |
Forth Valley | 19 | 22 | 23 | 21 | 20 | 20 |
Grampian | 20 | 18 | 19 | 17 | 20 | 16 |
Greater Glasgow | 22 | 20 | 19 | 19 | 19 | 19 |
Highland | 17 | 16 | 18 | 19 | 18 | 21 |
Lanarkshire | 17 | 19 | 17 | 18 | 17 | 16 |
Lothian | 16 | 15 | 16 | 13 | 14 | 16 |
Orkney | 15 | 22 | 22 | 20 | 14 | 12 |
Shetland | 14 | 17 | 17 | 19 | 18 | 19 |
Tayside | 19 | 24 | 27 | 21 | 17 | 20 |
Western Isles | 34 | 35 | 33 | 27 | 28 | 34 |
Scottish Ambulance Service | 7 | 10 | 14 | 20 | 20 | 20 |
State Hospital, Carstairs | 7 | 11 | 18 | 19 | 20 | 16 |
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many complaints made to NHS boards concerning levels of patient care resulted in remedial action being taken by the hospital concerned in each year since 2000.
Answer
I would expect every justifiedcomplaint to an NHS board to be followed by appropriate remedial action. The greatmajority of complaints are, however, resolved locally and detailed information ontheir outcomes is not held centrally. Details of any remedial action required oncomplaints against the NHS upheld by the Scottish Public Services Ombudsman areavailable in her reports, which are laid before Parliament and are publicly availableon
http://www.spso.org.uk/.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive what the ratio of charge nurses to staff nurses was in each year since 2000, also broken down by hospital and category of hospital ward.
Answer
This information is not heldcentrally. However, information on the number of nurses by grade is available inthe Scottish Health Statistics website under workforce statistics
www.isdscotland.org/workforce TableE5.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many complaints were made to NHS boards about the level of patient care in each year since 2000, also broken down by hospital and category of ward.
Answer
The following table providesinformation on complaints made to NHS boards, including the State HospitalCarstairs, where “treatment” was raised as an issue, broken down by financialyear. It is not possible to provide a breakdown by hospital and category ofward or by calendar year. All available statistical information on complaints madeagainst Hospital and Community Services is published annually and can be foundat:
http://www.isdscotland.org/isd/4362.html. NHS Board | 2000-01 | 2001-02 | 2002-03 | 2003-04 | 2004-05 | 2005-06 |
Argyll and Clyde | 156 | 137 | 121 | 172 | 120 | 100 |
Ayrshire and Arran | 149 | 179 | 115 | 177 | 161 | 143 |
Borders | 39 | 33 | 36 | 57 | 32 | 39 |
Dumfries and Galloway | 117 | 92 | 93 | 73 | 56 | 103 |
Fife | 97 | 101 | 108 | 145 | 188 | 210 |
Forth Valley | 57 | 69 | 66 | 93 | 104 | 108 |
Grampian | 186 | 177 | 151 | 170 | 192 | 273 |
Greater Glasgow | 431 | 365 | 332 | 408 | 380 | 384 |
Highland | 120 | 77 | 106 | 108 | 135 | 135 |
Lanarkshire | 230 | 298 | 273 | 276 | 253 | 237 |
Lothian | 376 | 418 | 373 | 386 | 452 | 409 |
Orkney | 7 | 2 | 5 | 8 | 5 | 6 |
Shetland | 6 | 13 | 8 | 13 | 19 | 15 |
Tayside | 171 | 171 | 97 | 147 | 162 | 165 |
Western Isles | 12 | 13 | 23 | 12 | 16 | 21 |
State Hospital Carstairs | 11 | 9 | 55 | 51 | 28 | 25 |
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many agency nurses were employed in hospitals in each year since 2000, broken down by hospital.
Answer
This information is not heldcentrally. Workforce statistics are available on the use of agency nurses and midwivesby NHS board.
The following table 1 shows thefigures for registered agency nurses. The following table 2 shows the figures fornon-registered agency nurses.
Table 1 | 1999-2000 | 2000-01 | 2001-02 | 2002-03 | 2003-04 | 2004-05 | 2005-06 |
Average Whole-Time Equivalent |
Total | 562.1 | 725.1 | 818.3 | 732.2 | 739.4 | 648.1 | 678.1 |
Registered | 412.6 | 328.6 | 438.7 | 440.4 | 472.7 | 432.9 | 445.8 |
NHS Argyll and Clyde | 16.8 | 12.0 | 38.3 | 40.8 | 45.8 | 53.6 | 90.5 |
NHS Ayrshire and Arran | 8.9 | 7.1 | 5.6 | 14.4 | 11.9 | 9.8 | 11.1 |
NHS Borders | 0.3 | 0.3 | 2.4 | 4.9 | 6.8 | 6.8 | 5.9 |
NHS Dumfries and Galloway | 0.0 | - | 0.0 | - | 0.2 | 1.3 | 1.5 |
NHS Fife | 23.1 | 28.9 | 28.9 | 24.0 | 25.7 | 29.4 | 48.3 |
NHS Forth Valley | 6.7 | 8.3 | 8.7 | 10.6 | 8.4 | 19.3 | 25.4 |
NHS Grampian | 14.5 | 14.0 | 30.1 | 40.0 | 39.8 | 29.5 | 27.2 |
NHS Greater Glasgow | 148.9 | 47.5 | 162.7 | 146.2 | 129.4 | 127.8 | 114.9 |
NHS Highland | 23.2 | 2.7 | 1.2 | 1.1 | 0.5 | 3.5 | 5.9 |
NHS Lanarkshire | 3.2 | 25.4 | 39.1 | 29.7 | 30.7 | 5.1 | 6.4 |
NHS Lothian | 157.4 | 169.1 | 90.7 | 102.9 | 167.7 | 136.5 | 97.1 |
NHS Orkney | - | - | - | - | - | - | - |
NHS Shetland | 0.5 | 0.2 | 1.2 | 0.1 | - | 0.8 | 1.0 |
NHS Tayside | 9.0 | 13.1 | 29.0 | 20.3 | 2.4 | 4.4 | 7.1 |
NHS Western Isles | - | - | - | - | - | 1.1 | - |
Golden Jubilee National Hospital | x | x | - | 5.3 | 3.3 | 2.2 | 2.9 |
Table 2 | 1999-2000 | 2000-01 | 2001-02 | 2002-03 | 2003-04 | 2004-05 | 2005-06 |
Average Whole-Time Equivalent |
Non registered | 149.5 | 254.7 | 379.6 | 291.8 | 266.7 | 215.1 | 232.3 |
NHS Argyll and Clyde | 16.4 | 58.3 | 63.2 | 54.9 | 35.9 | 35.0 | 50.3 |
NHS Ayrshire and Arran | 2.1 | 1.2 | 0.1 | 0.3 | - | 0.1 | 0.3 |
NHS Borders | - | 0.3 | 0.5 | 0.9 | 0.4 | 9.0 | 4.2 |
NHS Dumfries and Galloway | - | 0.0 | - | - | - | - | - |
NHS Fife | 4.1 | 17.0 | 20.6 | 22.8 | 13.7 | 17.4 | 14.5 |
NHS Forth Valley | 13.4 | 9.9 | 17.5 | 10.1 | 9.3 | 9.2 | 10.4 |
NHS Grampian | 6.4 | 14.2 | 42.7 | 39.4 | 18.5 | 3.0 | 10.8 |
NHS Greater Glasgow | 33.2 | 43.5 | 98.1 | 59.3 | 74.0 | 56.9 | 65.0 |
NHS Highland | 4.5 | 7.1 | 8.1 | 11.4 | 10.6 | 5.0 | 19.1 |
NHS Lanarkshire | 1.6 | 12.6 | 25.0 | 7.1 | 13.5 | 2.1 | 1.5 |
NHS Lothian | 67.8 | 84.9 | 90.0 | 84.5 | 89.6 | 77.0 | 55.0 |
NHS Orkney | - | - | - | - | - | - | - |
NHS Shetland | - | - | - | - | - | - | - |
NHS Tayside | - | 5.8 | 13.9 | - | 0.7 | 0.1 | 1.1 |
NHS Western Isles | - | - | - | - | - | - | - |
National Services Scotland (formerly Common Services Agency) | x | x | - | - | - | - | 0.1 |
Golden Jubilee National Hospital | x | x | - | 1.0 | 0.4 | 0.3 | 0.0 |
| | | | | | | | | |
Source: ISD Scotland NHSWorkforce Statistics.
Latest statistics at March2006.
Note: To calculate the averagewhole-time equivalent (WTE), WTE is taken as a contribution of 37.5 hours per weekX 52 = 1,950 hours per year.
Further information on the statistics,including information on how the data is collected and notes to aid interpretation,is published on the Scottish Health Statistics website under workforce statistics,at www.isdscotland.org/workforce.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many patients over the age of 75 and admitted to an acute hospital were subsequently diagnosed with MRSA in each year since 2000, broken down by hospital.
Answer
Rates for individualhospitals are not available from Health Protection Scotland’s reporting system.