Digital Communications and Content: Email bulletins

Some of the language used in privacy notices can be specialised.  The Information Commissioner's website provides a useful introduction to key terms and concepts.

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The purpose of the processing

The Scottish Parliament uses the information that you have provided as a subscriber to send the requested email bulletins about the Parliament’s activities. If you have provided a postcode or identified the parliamentary region in which you live, this information may be used to provide email bulletins with more detail about Parliament activities relating to your local area.

We use a third party provider to deliver our newsletters. This allows us to gather statistics on email opens and clicks on links using standard industry technology (a pixel in emails) to help us monitor and improve our products.

The data captured by our third-party provider (Conesso, formerly known as Wired Plus) for tracking and reporting includes your IP address and IP based location.

Categories of information processed

In order to send email bulletins, the Scottish Parliament processes normal category personal data, including your name, email address and postcode.

For Education News and Community Outreach News, information is also collected about your organisation and the local authority for your school, where relevant.

Source of the information

The personal information is provided to us directly when you (the data subject) complete an email bulletin subscription form on the Scottish Parliament website or the Festival of Politics website.

You may also provide details by completing a hard-copy subscription form or a subscription section on a feedback form, for example, for the Festival of Politics. This information will then be added manually to the subscription database by Scottish Parliament staff for the specific email bulletins requested.

The Education News newsletter also uses school email addresses taken from the School contact details document published on the Scottish Government website.

Further information on the Scottish Government's School contact details document

Legal basis for data processing

Data protection law states that we must have a legal basis for handling your personal data.

The legal basis for holding and processing personal information in the case of the email bulletins is the consent of the data subject (Article 6(1)(a) of the UK General Data Protection Regulation (UK GDPR)).

There is information below on how to withdraw consent or request that your information is deleted.

The legal basis for the use of the school contact details is that it is a public interest task, carried out to support public engagement (Article 6(1)(e) of the UK GDPR). 

Data sharing and data processing

We use a UK-based third-party provider (Conesso) as a data processor to manage subscriptions and issue email bulletins.

More information about Conesso’s privacy policy

Information is stored on its system on secure servers. Information about subscribers can be accessed only by a limited number of Parliament staff. With the authorisation of Parliament staff, it may also be accessed by the provider if required to resolve any technical issues arising. The information you provide will not be shared with anyone else.

There are separate subscription lists for the different bulletins. We will not transfer personal information between lists without the explicit consent of the data subject.

We use a US-based third-party provider, Eventbrite, as a data processor to manage bookings for the Festival of Politics.  

More information about Eventbrite’s privacy policy

Retention of data 

Subscribers to email bulletins can update their details at any time by clicking on the ‘Maintain my details’ link included on all email bulletins.

Your name and contact details information will remain on the Conesso system and will be used to send email bulletins until you choose to unsubscribe. An ‘Unsubscribe’ link is included on all email bulletins and subscribers can unsubscribe at any time. If you unsubscribe, you will immediately be taken off the distribution list for the relevant bulletin. Your personal information will then be held on a suppression list. It will be removed from its system entirely no later than 45 days after the end of the contract with Conesso.

Hard copies of subscription forms will be stored securely, reviewed regularly and destroyed no more than three months after the individual has unsubscribed.

Your rights

Data protection legislation sets out the rights which individuals have in relation to personal data held about them by data controllers. Applicable rights are listed below. You can exercise your data subject rights in particular circumstances depending on the purpose for which the data controller is processing the data and the legal basis upon which the processing takes place.

The following rights may apply:

Access to your information

You have the right to request a copy of the personal information about you that we hold. For further information, have a look at our page on Making a Subject Access Request.

Correcting your information

You have the right to ask us to correct the personal data we hold about you. We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Objecting to how we may use your information

You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

• Please note that the right to object to the processing of personal data does not apply where the data subject has consented to the processing, subject to the right to withdraw consent.
• The right to object to the processing of personal data for the purposes of a public interest task is restricted if there are legitimate grounds for the processing which override the interest of the data subject.
• The right of erasure and the right to object to processing of personal data do not apply where personal data is processed for the performance of a legal obligation. This will be considered on a case-by-case basis and depends on what personal data is involved and the risks further processing of that data could pose to you.

Deletion of your information

You have the right to ask us to delete personal information about you where:

• You consider that we no longer require the information for the purposes for which it was obtained
• We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below
• You have validly objected to our use of your personal information – see Objecting to how we may use your information above
• Our use of your personal information is contrary to law or our other legal obligations
• Please note that the right allowing for deletion or erasure of personal data (right to be forgotten) does not apply in cases where personal data is processed for the purposes of the performance of a task carried out in the public interest.
• The right of erasure and the right to object to processing of personal data do not apply where personal data is processed for the performance of a legal obligation. This will be considered on a case-by-case basis and depends on what personal data is involved and the risks further processing of that data could pose to you.

Restricting how we may use your information

In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information, but you don't want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Withdrawing consent to using your information

Where we use your personal information with your consent, you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights. 

Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained using the contact information below.

This privacy statement was last updated on 3 August 2023.

Contact information and further advice

If you have any further questions about the way in which we process personal data, or about how to exercise your rights, please contact the Head of Information Governance at:
The Scottish Parliament
Edinburgh
EH99 1SP

Telephone: 0131 348 5281

(Calls are welcome through the Text Relay service or in British Sign Language through contactSCOTLAND-BSL.)

Email: [email protected]

Please contact us if you require information in another language or format