About the Scottish Parliament

Parliament policies

Acceptable use of IT policy
Art Collection
Bereavement policy
Bullying and harassment complaints reporting
Business continuity policy
Charities and fund-raising
Complaints
Copyright material
Data protection
Diversity and inclusion
Domestic abuse policy
Environmental policy
Flag-flying
Health and safety
Language
Media
Mobile device policy
MSPs: expenses
MSPs: use of parliamentary resources
MSPs: Parliamentary-funded communications
MSPs: use of the Corporate Identity
Online discussion rules
Period and menopause policy
Positive about mental health policy
Procurement
Protest policy
Public interest disclosure
Records management
Sexual harassment policy
Smoke-free policy
Social media: personal use
Social media: use of corporate channels
Social media: use of Parliament TV clips
Special leave
Trans and non-binary policy
Unacceptable actions
Visiting

Complaints policy

The Scottish Parliament is committed to providing high-quality customer service. We value complaints and use information from them to help us improve our services. If something goes wrong or you are unhappy with our staff or services, please tell us.

Information on how you can make a complaint

If you simply want to make a suggestion or pay us a compliment, please contact Public Information and Resources.

Charities and fund-raising